Dashboards and Due Diligence
Dashboards
A few weeks ago, Blue Avocado published a great post about the value of Dashboard reports:
Imagine getting a dashboard like this at every board meeting. With a glance, board members could see how the organization is doing and start asking the important questions. The board would also be able to discuss what indicators should be added to the dashboard and which might not be necessary…
It’s hard to imagine driving a car without quick, ongoing access to a speedometer, fuel gauge, or gear position. An organizational Dashboard can be the same, fast way to check in on basics . . . so you can pay more attention to where you’re going.
It was a timely article, because we had just revamped our own dashboards. We wanted to make sure we were giving the board and staff the most useful metrics about our finances, programs, and other work. The end result is more useful dashboard for board and staff, but just was useful was a by-product of the process. It forced all of us to take a step back and consider what information we’re sharing and why.
As the Blue Avocado article states, it doesn’t tell us where we’re going, but it provides critical information that allows us to focus on our work and the road ahead. A tool that helps you cut through the noise and focus is a great asset.
For more on dashboards, read What Gauges Belong on Your Dashboard? or Seth Godin’s post, Dashboards.
Overhead
There is an interesting debate swirling about nonprofit overhead expenses. Are they an investment in infrastructure, money that could be better spent on programs, or something in between? Do donors care? Should they? This is Kate’s take:
Here’s my soapbox
I agree that it’s wise to “Do the same due diligence on your donations that you would your investments or your business.” But when I review an investment opportunity, I review based on the expected criteria for a successful business – profitability, market share, and returns. I don’t review their overhead and management costs. So why would overhead be the criteria for a charity?
…Do some due diligence on charities before you donate, just as you would for an investment or business opportunity. Pay especially close attention to how successful the nonprofit has been at achieving its mission. Do they provide information about how effective their programs are and what impact they have on the people and communities that they serve? Do they have a way to measure and communicate progress and/or success?
Join the conversation at Balancing the Mission Checkbook, facebook, or follow the example of Rich Cowles from Charities Review Council and blog about your position.
Late July Harvest
Mergers
- Joining Forces in the Back Office – Lodestar Foundation Resources
- Nonprofit mergers: Putting the best foot forward
IRS Updates
Other Resources
- Workshop Resources, Questions and Answers
- Nonprofit Leadership 601: New to Running a Nonprofit: Here’s an Overabundance of Resources
- Turning Crisis Into Opportunity: A Conversation With Two Nonprofit Sector Leaders
Crowdsourcing: What’s Working, What’s Not
A few weeks ago, Kate issued a call for “stories of change and transformation” and in the comments we talked a little bit about how we could leverage the power of our online community and crowd source this. I’ve had a few conversations about tools and tags, but before we jump into tactics, I wanted to ask:
- Is this happening elsewhere?
- Is anyone interested is collaborating on this kind of project?
Let me know in the comments.

